Oracle CRM On Demand Administration Essentials
Steps 1-2-3: Go Live Out of the Box
Step 1 – Knowing the prebuilt marketing, sales, and service organizations
Step 2 – Setting your company profile
Data model-level customization
Miscellaneous application customization
Business Process Automation and Management
Lead Conversion Administration
CRM On Demand integration abilities
Enabling CRM On Demand web services
Listing the available CRM On Demand web services
Managing sessions in CRM On Demand web services
CRMOD web service best practices
CRMOD web service allotment and limiters
Monitoring web service allotment usage
Leveraging CRM On Demand Data and Integration Tools
Accessing CRM On Demand data and integration tools
Oracle Outlook E-mail Integration On Demand
Oracle Migration Tool On Demand
CRM On Demand Connected Mobile Sales
Accessing CRMOD content outside the application using On Demand Widgets
Help, Support Ecosystem, and Features in New Releases
Help—CRM On Demand usage manual
New features in recent releases of CRM On Demand
Oracle CRM On Demand implementation partners
Oracle CRM On Demand extensions
How to make a purchase decision for a CRM On Demand extension