PacktLib: Cisco Unified Communications Manager 8: Expert Administration Cookbook

Cisco Unified Communications Manager 8: Expert Administration Cookbook

Credits

About the Author

About the Reviewers

www.PacktPub.com

Preface

Call Routing, Dial Plan, and E.164

Introduction

Implementing local route groups with device pools for E.164 call routing

Implementing E.164 route patterns and partitions

Implementing E.164 called and calling party transformations

Implementing least cost call routing using Tail End Hop Off

Implementing calling restrictions with line blocking partitions and calling search spaces

Implementing short dial numbers

Implementing time-of-day call routing

Implementing Forced Authorization Codes

Implementing Client Matter Codes

Call Admission Control

Introduction

Implementing location-based call admission control

Implementing regions for call admission control

Implementing the Resource Reservation Protocol

Enabling Automated Alternate Routing

Implementing Automated Alternate Routing

Media Resources and Music On Hold

Introduction

Configuring software conference bridges

Configuring IOS conference bridges

Configuring transcoders

Configuring media termination points

Configuring media resource groups

Configuring media resource group lists

Implementing unicast Music On Hold

Configuring multicast Music On Hold

Adding custom media files for Music On Hold

Tracing and Troubleshooting Tools

Introduction

Configuring user permissions for the Real-Time Monitoring Tool

Collecting traces using the Query Wizard

Configuring the e-mail server for the Real-Time Monitoring Tool

Creating custom alerts in the Real-Time Monitoring Tool

Configuring custom alert actions

Capturing packets

Analyzing the Dial Plan with the dialed number analyzer

Device and Unified Mobility

Introduction

Configuring physical locations

Configuring device mobility groups

Configure device pools for device mobility

Configuring device mobility info

Enabling device mobility

Configuring mid-call feature access codes

Configuring Session Handoff

Enabling Intelligent Session Control

Implementing mobility access lists

Configuring remote destination profiles

Configuring remote destinations

Implementing Mobile Voice Access

Enabling Enterprise Feature Access

Adding the Mobility softkey

User Management

Introduction

Enabling LDAP synchronization

Configuring an LDAP Directory

Enabling LDAP authentication

Configuring custom LDAP filters

Configuring credential policies

Configuring default credential policies

Assigning credential policies

Configuring user roles

Configuring user groups

Assigning user groups to end users

User Features

Introduction

Implementing direct transfer to voice mail

Implementing Meet-Me conferencing

Implementing call park

Implementing directed call park

Configuring the Intercom feature

Configuring Malicious Call Identification

Adding a custom ringtone

Adding a custom background image

Configuring dual mode for iPhone

Advanced Features

Introduction

Enabling the Extension Mobility service

Configuring the Extension Mobility phone service

Configuring phone devices for Extension Mobility

Configuring device profiles for Extension Mobility

Configuring Extension Mobility service parameters

Enabling the Cross Cluster Extension Mobility services

Configuring the Cross Cluster Extension Mobility phone service

Configure users for Cross Cluster Extension Mobility

Preparing certificates for Cross Cluster Extension Mobility

Creating a template for Cross Cluster Extension Mobility devices

Configuring Cross Cluster Extension Mobility parameters

Configuring intercluster trunks for Cross Cluster Extension Mobility

Configuring the intercluster service profile for Cross Cluster Extension Mobility

Configuring monitoring and recording

Configuring geolocations and filters

Implementing logical partitioning

Configuring hotline service parameters

Configuring a hotline device

Configuring barge for devices and users

Configuring privacy for devices and users

Securing Unified Communications

Introduction

Configuring phone security profiles

Configuring devices for secure tone

Configuring Certificate Authority Proxy Function

Configuring digest authentication

Implementing endpoint hardening

Implementing a secure conference bridge

Implementing secure Meet-Me conferences

Configuring VPN for Cisco IP phones

Configuring application users for secure communication

Serviceability, Upgrades, and Disaster Recovery

Introduction

Configuring alarms

Configuring traces

Configuring SNMP versions 1 and 2

Configuring SNMP Version 3

Applying patches and upgrades

Configuring a backup device

Configuring a backup schedule

Performing a manual backup

Restoring from backup

Bulk Administration Tool

Introduction

Introducing the Bulk Administration Tool

Enabling the Bulk Provisioning Service

Creating and using a custom file

Bulk provisioning phones

Bulk provisioning users

Bulk provisioning user device profiles

Bulk provisioning gateways

Bulk provisioning Forced Authorization Codes

Bulk provisioning Client Matter Codes

Bulk provisioning call pickup groups

Bulk provisioning access lists

Bulk provisioning remote destination profiles

Bulk provisioning remote destinations

Bulk provisioning mobility profiles

Exporting data

Index