PacktLib: Management in India: Grow from an Accidental to a successful manager in the IT & knowledge industry
Management in India: Grow from an Accidental to a Successful Manager in the IT & Knowledge Industry
About the Author
About the Reviewers
Whose Side Are You On?
What is a manager supposed to manage?
The mai-baap manager
Visualizing the managerial model
Some questions answered
Transition: From Individual Contributor to a Manager
Watch out for
Frustrations of being a new manager
Making it easier
Basic Skills, Traits, and Competencies of a Manager
Skills, traits, talents, and competencies
Top skills, traits, and competencies expected of a manager
Teamwork and Team Building
Why do we need teams?
Different types of teams
How to build a team
Why teams fail
Elements of good communication
What managers must know about communication
What's motivating in today's workplace?
What is demotivating?
Signs of low motivation
Is money a motivator?
How to conduct an effective interview
Closing the hiring process
Purpose of performance evaluation
Performance evaluation process
Using the bell curve in performance evaluation
Problems with the performance appraisal process
Performance management and appraisal as a two-stage system
Categories of 'quitters'
Cost of attrition
Benefits of attrition
Attrition — watch out
Managing — Remoteness, Work-Life, Gen Y, and Diversity
Managing Indian Gen Y
A good project manager
What to consider when creating a plan
Nuances of planning in India
How to Grow As a Manager
What does 'growth' mean to you?
Some dos to grow as a manager
Some don'ts to grow as a manager
Summing it Up
Know what you manage
Transition requires a mindset change
Help yourself, get help
Know your success measures
Managers wear multiple hats
Manager as a conduit
Team building — define playing positions
Team building — winning as a team
Communicate in a timely manner — reduce layers, add clarity
Motivation — Maslow's hierarchy of needs
Attrition — expect it, manage it
Planning and execution
Manage — all aspects