PacktLib: Management in India: Grow from an Accidental to a successful manager in the IT & knowledge industry

Management in India: Grow from an Accidental to a Successful Manager in the IT & Knowledge Industry

Credits

Foreword

About the Author

Acknowledgement

About the Reviewers

www.PacktPub.com

Preface

Whose Side Are You On?

What is a manager supposed to manage?

The mai-baap manager

Visualizing the managerial model

Some questions answered

Summary

References

Transition: From Individual Contributor to a Manager

Watch out for

Time

Frustrations of being a new manager

Making it easier

Summary

References

Basic Skills, Traits, and Competencies of a Manager

Skills, traits, talents, and competencies

Top skills, traits, and competencies expected of a manager

Emotional intelligence

Summary

References

Teamwork and Team Building

Why do we need teams?

Different types of teams

How to build a team

Why teams fail

Summary

Communicating

Elements of good communication

What managers must know about communication

Scenarios

Summary

Motivation

Understanding motivation

Motivation theories

What's motivating in today's workplace?

What is demotivating?

Signs of low motivation

Is money a motivator?

Summary

References

Hiring

Understanding hiring

How to conduct an effective interview

Compensation

Closing the hiring process

Campus hiring

Summary

Performance Evaluation

Understanding performance

Purpose of performance evaluation

Performance evaluation process

Using the bell curve in performance evaluation

Problems with the performance appraisal process

Performance management and appraisal as a two-stage system

Summary

Attrition

Understanding attrition

Categories of 'quitters'

Cost of attrition

Benefits of attrition

Attrition — watch out

Managing attrition

Summary

Managing — Remoteness, Work-Life, Gen Y, and Diversity

Managing remoteness

Work-life balance

Managing Indian Gen Y

Managing diversity

Summary

Effective Planning

Why plan?

Planning cycle

A good project manager

What to consider when creating a plan

Nuances of planning in India

Summary

How to Grow As a Manager

What does 'growth' mean to you?

Some dos to grow as a manager

Some don'ts to grow as a manager

Summary

Summing it Up

Know what you manage

Transition requires a mindset change

Help yourself, get help

Know your success measures

Managers wear multiple hats

Manager as a conduit

Team building — define playing positions

Team building — winning as a team

Communicate in a timely manner — reduce layers, add clarity

Motivation — Maslow's hierarchy of needs

Hiring

Attrition — expect it, manage it

Planning and execution

Decision-making

Manage — all aspects

Summary