PacktLib: Microsoft Dynamics CRM 2011 New Features

Microsoft Dynamics CRM 2011 New Features

Credits

About the Authors

Acknowledgement

About the Reviewers

www.PacktPub.com

Preface

Setting Up the Development Workspace

System requirements

Workstation requirements

Virtualization options

Setting up Microsoft Hyper-V

Setting up the Server Environment on the VM

Setting up SharePoint 2010

Setting up Microsoft Dynamics CRM 2011

Setting up Development Tools

Summary

System Design and Configuration

Airline Compensation Management system

CRM 2011 customization improvement

Configuring the ACM system

Publishing customizations

ACM system security structure

Summary

Data Import

CRM 2011 Import Data Wizard

CRM data import options

Summary

Client-Side Programming

What is new in CRM 2011?

Xrm.Page namespace

SOAP and REST endpoints

Summary

Server-Side Programming

CRM Web Services and Assemblies

Plug-ins

Processes

Workflow

Dialog

Summary

SharePoint Integration

Preparing for SharePoint integration

SharePoint Integration

Summary

Charts and Dashboards

What is new in CRM 2011?

Working with Filters

Working with Charts

Working with Dashboard

Summary

Extending Microsoft Dynamics CRM 2011 in the Cloud

Microsoft Cloud offerings

CRM 2011 Portal Solutions

Customer Portal for Microsoft Dynamics CRM 2011

CRM E-mail support

Summary

Sitemap and Ribbon Customization

Working with SiteMap

CRM 2011 Ribbon overview

Working with Ribbons

Summary

Packaging It Up

What is new in CRM 2011?

Packing an ACM Solution

Difference between Unmanaged and Managed Solutions

Export and Import Solution

Summary

Index