PacktLib: JIRA 4 Essentials

JIRA 4 Essentials

Credits

About the Author

About the Reviewers

www.PacktPub.com

Preface

Getting started with JIRA

JIRA architecture

Installation options

Installing JIRA

Starting JIRA

Summary

Project Management

JIRA hierarchy

JIRA projects

Project management

Project administration

Project configurations

Help Desk project

Summary

Issue Management

What an issue looks like

Moving an issue between projects

Casting vote on an issue

Receiving notifications about issues

Re-assigning issues to others

Issues and comments

Attachments

Sub-tasks

Issue linking

Issue cloning

Time tracking

Help Desk Project

Summary

Field Management

Built-in fields

Custom fields

Field configuration

Field configuration scheme

Help Desk Project

Summary

Screen Management

Screens

Screen schemes

Issue type screen scheme

Help Desk Project

Summary

Workflow and Business Process

Mapping business processes

Workflows

Managing workflows

Workflow schemes

Help Desk Project

Summary

E-mail and Notification

JIRA and E-mail

Mail servers

Mail queue

Events

Notifications

Notification schemes

Receiving E-mails

Help Desk Project

Summary

Securing your JIRA

Users

Groups

Project roles

JIRA permission hierarchy

Global Permissions

Project permissions

Permission scheme

Issue security

Issue security scheme

Workflow security

Help Desk Project

Summary

Searching, Reporting, and Analysis

Search interface and options

Filters

Reports

Dashboard

Help Desk Project

Summary

General Administration

Look and feel

General configurations

Announcement banner

Backing up and restoring

Search indexing

Services

Plugins

Help Desk Project

Summary

Index