PacktLib: Asterisk 1.6

Asterisk 1.6

Credits

About the Authors

About the Reviewer

Preface

Introduction to Asterisk

What is Asterisk?

What's new in Asterisk 1.4?

What's new in Asterisk 1.6?

Is Asterisk a good fit for me?

Summary

Making a Plan for Deployment

The Public Switched Telephony Network (PSTN)

Terminal equipment

How much hardware do I need?

Choosing the extension length

Preparing a test environment

Summary

Installing Asterisk

Preparing to install Asterisk

Obtaining the source files

Installing DAHDI

Installing LibPRI (optional)

Installing Asterisk

Getting to know Asterisk

Summary

Configuring Asterisk

DAHDI interfaces

SIP interfaces

IAX interfaces

Voicemail

Music on hold

Queues

Conference rooms

Summary

Creating a Dialplan

Creating a context

Creating an extension

Creating outgoing extensions

Advanced Call Distribution

Automated attendants

System services

Summary

Quality Assurance

Call Detail Records

Monitoring calls

Recording calls

Legal concerns

Summary

Making Asterisk Easy to Manage

Trixbox

CentOS

Trixbox preparation and installation

What is FreePBX?

A simple one-to-one PBX

Summary

What is asterCRM?

Installing asterCRM

Introducing asterCRM

Summary

Case Studies

Small office/home office

Small business

Hosted PBX

Summary

Maintenance and Security

Backup and system maintenance

Asterisk server security

Host security hardening for Asterisk

Network security for Asterisk

Asterisk scalability

Support channels for Asterisk

Summary