PacktLib: Getting Started with Spiceworks

Getting Started with Spiceworks

Credits

About the Authors

www.PacktPub.com

Preface

Setting Up Spiceworks

Installing Spiceworks

Logging in and setting up Spiceworks Admins

Getting into the Spiceworks Community

Summary

Configuring Network Inventory in Spiceworks

An overview of the Spiceworks network inventory

Setting up a scan in Spiceworks

Navigating the Spiceworks inventory

Customizing groups and scan schedules

Resolving unknown devices

Summary

Configuring the Spiceworks Help Desk and User Portal

An overview of the Help Desk interface and User Portal

Setting up Spiceworks users, permissions, and e-mail

Standard and Custom Attributes

Creating a ticket in Spiceworks

Extending the User Portal and Help Desk using plugins

Summary

Configuring Other Spiceworks Features

Reporting in Spiceworks

Network monitoring and alerts in Spiceworks

Purchasing features in Spiceworks

Mobile Device Management in Spiceworks

Other Spiceworks features

Summary

Taking Spiceworks to the Next Level

Connecting with other IT pros and vendors

Spiceworks extensions in the community

Real-world Spiceworks events

Summary

Index